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Solomon Gonzalez
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Wongnai Merchant App (WMA): Increase Your Revenue with Food Delivery Services


Wongnai Merchant App (WMA): A Powerful Tool for Restaurant Owners




If you are a restaurant owner in Thailand, you might have heard of Wongnai and LINE MAN, two popular platforms that connect millions of customers with food delivery services. But did you know that there is an app that allows you to manage your restaurant information, reviews, and orders from both platforms with minimal effort? That app is called Wongnai Merchant App (WMA), and it is designed to empower you with limitless possibilities to grow your business. In this article, we will tell you everything you need to know about Wongnai Merchant App (WMA), how to use it, and why you should choose it.


What is Wongnai Merchant App (WMA)?




A brief introduction to Wongnai and LINE MAN




Before we dive into the details of Wongnai Merchant App (WMA), let's first introduce the two platforms that it works with: Wongnai and LINE MAN. Wongnai is Thailand's number one review application, with over 10 million users who share their opinions and experiences about restaurants, beauty salons, spas, hotels, and more. LINE MAN is a leading on-demand delivery service in Thailand, with over 3 million users who order food, groceries, parcels, taxis, and more. Together, Wongnai and LINE MAN have formed a strategic partnership to provide a seamless food delivery experience for both customers and restaurants.




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The features and benefits of Wongnai Merchant App (WMA)




Wongnai Merchant App (WMA) is an application that caters to restaurant owners who want to take advantage of the huge customer base of Wongnai and LINE MAN. With this app, you can:


  • Manage all your restaurant information, such as name, address, phone number, menu, photos, opening hours, etc.



  • See and reply to customer reviews from both Wongnai and LINE MAN platforms.



  • Take delivery orders from both Wongnai and LINE MAN platforms with minimal effort. You can accept or reject orders, update order status, print receipts, etc.



  • Use Customer Relationship Management (CRM) feature to increase brand loyalty and retain customer base. You can send promotional messages, coupons, or surveys to your customers by using their phone numbers.



By using Wongnai Merchant App (WMA), you can save time and money, increase your sales and revenue, improve your customer satisfaction and retention, and grow your brand awareness and reputation.


How to use Wongnai Merchant App (WMA)?




How to download and install Wongnai Merchant App (WMA)




To start using Wongnai Merchant App (WMA), you need to download and install it on your Android device. You can find it on Google Play Store or APKCombo . The app requires Android 7.0 or higher version. After installing the app, you need to register your restaurant by filling in some basic information. You will also need to verify your phone number and email address. Once you have completed the registration process, you will be able to access the dashboard of the app, where you can see and manage your restaurant information, reviews, and orders.


How to manage restaurant information and reviews




On the dashboard of Wongnai Merchant App (WMA), you can tap on the "Restaurant" icon to edit your restaurant information, such as name, address, phone number, menu, photos, opening hours, etc. You can also add or delete categories, subcategories, and dishes. You can preview how your restaurant page looks like on Wongnai and LINE MAN platforms. To manage your reviews, you can tap on the "Review" icon to see and reply to customer reviews from both platforms. You can also filter reviews by rating, date, platform, or keyword. You can thank your customers for their positive feedback, or apologize and offer solutions for their negative feedback. You can also report inappropriate or fake reviews to Wongnai or LINE MAN.


How to take delivery orders from LINE MAN and Wongnai




On the dashboard of Wongnai Merchant App (WMA), you can tap on the "Order" icon to see and manage your delivery orders from both platforms. You can also enable or disable delivery service at any time. When you receive a new order, you will get a notification on your device. You can accept or reject the order within 5 minutes. If you accept the order, you can update the order status as "Preparing", "Ready", or "Delivered". You can also print receipts for each order. If you reject the order, you need to provide a reason for rejection. You can also cancel an accepted order if necessary. You can view your order history and summary by date, platform, or status.


How to use Customer Relationship Management (CRM) feature




On the dashboard of Wongnai Merchant App (WMA), you can tap on the "CRM" icon to access the Customer Relationship Management feature. This feature allows you to send promotional messages, coupons, or surveys to your customers by using their phone numbers. You can create your own message templates or use the predefined ones. You can also set the target audience, budget, and duration of your campaign. You can track the performance of your campaign by seeing how many customers opened, clicked, or redeemed your messages. You can also see the feedback and ratings from your customers who participated in your survey.


Why choose Wongnai Merchant App (WMA)?




The advantages of Wongnai Merchant App (WMA) over other apps




Wongnai Merchant App (WMA) is not just another app for restaurant owners. It is a powerful tool that offers many advantages over other apps in the market. Some of these advantages are:


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benefits of using wongnai merchant app (wma)


  • It works with both Wongnai and LINE MAN platforms, which have a combined user base of over 13 million customers in Thailand.



  • It is easy to use and navigate, with a simple and intuitive interface.



  • It is free to download and use, with no hidden fees or charges.



  • It is secure and reliable, with data encryption and protection.



  • It is constantly updated and improved, with new features and enhancements.



The testimonials and ratings from satisfied users




Don't just take our word for it. See what other restaurant owners have to say about Wongnai Merchant App (WMA). Here are some of the testimonials and ratings from satisfied users:



NameRestaurantTestimonialRating


SomchaiSomtum Nua"I love this app. It helps me manage my restaurant information and reviews easily. I also get more orders from LINE MAN and Wongnai customers."


SudaSuda Bakery"This app is very useful for me. I can send coupons and surveys to my customers and get their feedback. I can also see how my campaign performs."


NatNat's Pizza"This app is amazing. It saves me time and money. I don't need to use multiple apps or devices to manage my orders from different platforms."


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